If an item does not meet your expectations, you can return it, of course, you can return your product without any problem within 14 days. Returning items only under the following conditions.
bottles are unopened
equipped with attached labels and stickers
in original packaging
You can return the product to our store. If it is a mistake on our part, such as an incorrectly supplied bottle then the return costs of course for us. If this is not the case, the cost of the return shipment to the customer's account. Returns are at risk of the buyer. This means that whiskyshop stekene is not liable for damage or loss of returned items. So ask in return for becoming a tracking number and keep it well.
If you want to return an item we ask you to contact telefonish first by calling +32476299923 or by mailing to [email protected] with the reason for return so that we are aware and can optionally provide a solution.
After receiving and checking the returned item, the amount will be refunded as soon as possible.
Whisky Shop Stekene